1. Overview
At exwebs.net, we are committed to ensuring your satisfaction with our AI writing tools and services. If you are not completely satisfied with your purchase, we are here to assist you.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
Technical Issues: If you experience technical difficulties preventing you from using the service and our support team cannot resolve the issue within a reasonable time; Service Mismatch: If the service received does not match the description provided at the time of purchase; Non-Usage: If you have not used the service and request a refund within [7 days] from the date of purchase.
3. Non-Refundable Situations
Refunds will not be provided in these cases:
Change of Mind: If you simply change your mind after purchase; Partial Usage: If you have already used part of the service and then decide to cancel; Subscription Renewals: If a subscription renewal has already been processed. It is your responsibility to cancel before the renewal date.
4. Refund Process
To request a refund, please follow these steps:
Contact Support: Email our support team at [email protected] with your order number, reason for the refund request, and any supporting information; Evaluation: Our team will review your request and may contact you for further details; Approval: If approved, we will process the refund to your original payment method. Please note the time for the refund to appear depends on your payment provider.
5. Chargebacks
Initiating a chargeback with your bank or credit card company without first contacting us may result in suspension or termination of your exwebs.net account. We encourage resolving disputes directly with our support team.
6. Changes to This Refund Policy
We may update this policy periodically. Changes will be posted on this page. Please review this policy regularly to stay informed.
7. Contact Us
If you have any questions about this refund policy, please contact us:
Email: [email protected]
